Tailor made solution approaches for every type of building
Our regular maintenance ensures functionality and maintains the value of your systems – regardless of manufacturer. With our customised GEZE service contracts, we offer you flexible and custom solutions perfectly tailored to your needs. You can rely on the knowledge that your systems will work efficiently at all times, and that any downtimes will be minimised.
Summary of Annual Maintenance Contracts (AMC) Types offered by GEZE Gulf LLC
- SLIM AMC is a non-comprehensive option best suited for clients preferring basic servicing with all spare parts billed separately.
- ECONOMIC AMC covers the most commonly used parts prone to wear and tear, offering a balance between cost and coverage.
- POWER AMC provides the most comprehensive support, including all spare parts ideal for high-traffic or sensitive sites.
AMC Comparison Overview
| Feature / Item | SLIM (Non- Comprehensive) | ECONOMIC (Semi-Comprehensive) | POWER (Comprehensive) |
|---|---|---|---|
| Spare Parts Coverage | All spare parts chargeable | Limited parts included (rollers, belts, guides, pulley) | All spare parts included |
| Preventive Maintenance Visits (PPM) | 2/3/4 per year | 2/3/4 per year | 2/3/4 per year |
| Corrective Calls | Unlimited | Unlimited | Unlimited |
| Labour Charges | Included | Included | Included |
| Major Component Coverage | Not included | Partial (specific components only) | Full |
| Invoice Timing | Post each PPM visit | Post each PPM visit | Post each PPM visit |
| Response Time | Within 24 hours (working days) | Within 24 hours (working days) | Within 24 hours (working days) |
| Exclusions (Common) | Civil works, misuse, abuse, external damage | Same | Same, with added details (e.g. lifts, permits) |
| Client Parts Responsibility | All spare parts via separate LPO | Additional parts via separate LPO | N.A. |
Modernisation of technical building systems
Retrofitting and modernisations of existing buildings offer a wide range of advantages. We offer customised solutions for window, door and safety technology. Our experts are happy to assist you with competent advising and support in any challenges you face.
Learn more about modernisationLooking for spare parts?
Our spare parts warehouse includes a complete range of GEZE original spare parts for current and older systems. We offer competent advising – even for products from third-party manufacturers – as well as speedy availability of parts, which we can get to you the next day if necessary.
You can contact us at Tel: +971-4-806-3000.