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Benutzerhandbuch ECturn & ECturn Inside

ECturn & ECturn Inside Original operating instructions EN User handbook 196257-00 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:28  ECturn & ECturn Inside Contents … Introduction … … . … Symbols and illustrations … Product liability … Special cases … Further information … Terms … 2 Safety precautions … 3 Description … Types of installation and versions … Structure … Overview of modes of operation … Operating elements … Door in normal operation … 10 … Operation … 12 … Select mode of operation … 12 … Troubleshooting … 14 … Cleaning and maintenance … 15 … Cleaning … 15 Maintenance … 15 Inspection by trained professionals … 15 … Disposal … 16 … Technical data … 17 … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:29 Introduction ECturn & ECturn Inside … Introduction … Symbols and illustrations Warning notices In these instructions, warnings are used to warn against material damage and injuries. XX Always read and observe these warning notices. XX Observe all measures marked with the warning symbol and warning word . Warning symbol Warning word Meaning CAUTION Danger to persons. Non-compliance can result in minor injuries. Other symbols and means of representation Important information and technical notes are highlighted to explain correct operation. Symbol Meaning means "important note" means “additional Information” XX … Symbol for an action: This means you have to do something. XX If there are several actions to be taken, keep to the given order. Product liability In compliance with the liability of the manufacturer for his products as defined in the German “Product Liability Act”, compliance with the information contained in this brochure (product information and intended use, misuse, product performance, product maintenance, obligations to provide information and instructions) must be ensured. Failure to comply releases the manufacturer from his statutory liability. … . Special cases In certain cases, such as with àà Special wiring àà special function settings (parameters) àà Special software differences from the information given in this user handbook may occur. XX If this is the case, please ask the service technician responsible. … Further information Information about commissioning and service can be found on the following diagrams: àà ECturn / ECturn Inside wiring diagram àà ECturn / ECturn Inside installation instructions … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:29 Introduction … ECturn & ECturn Inside Terms Term Hinge side Explanation The side of the door where the hinges from which the door leaf is suspended are located. Usually that side of the door located in the opening direction. Opposite hinge side The side of the door facing the hinge side. Usually that side of the door located in the direction of closing movement. Contact sensors Push button, switch or movement detector for activating the drive unit. Activation function in the "Automatic" operating mode. The contact sensor does not have any function in the "Night"/"Off" operating mode. Mechanical Access control function (for example key switch or card reader) used by authorised persons to contact (KB) activate the drive. The activation function is active in the "Automatic" and "Night" operating modes. Contact sensor with Push button for opening and closing the door. Activation function only in the “Automatic” switch function mode of operation. The door is opened automatically when the button is first pressed and closed again automatically when the button is pressed the second time. The function can be activated during commissioning by parameter setting. Push & Go When the door is pressed manually out of the closing position with an activated Push & Go function in the "automatic" operating mode, the door opens automatically as soon as a specific adjustable opening angle is exceeded. Opening safety indi- Presence detector (e.g. active infrared light sensor) for protecting the swinging range of the cator (SIO) door in the opening direction. As a rule the sensor is located on the hinge side of the door on the door leaf. Closing safety indica- Presence detector (for example active infrared light sensor) for protecting the swinging range tor (SIS) of the door in the closing direction. As a rule the sensor is located on the opposite hinge side of the door leaf. Stop Self-locking switch with which immediate stopping of the drive unit can be triggered in case of danger. The drive remains in its current position until the user unlocks the stop switch again, thus terminating the stop situation. Electric strike Fail-secure electric strike Available as AC or DC electric strike version. When the drive unit is activated, the electric strike is switched on by the control unit of the drive unit provided the door is in the closing position. The electric strike remains activated until the door has left the closing position. Fail-safe electric strike DC electric strike version. The electric strike is switched off when the drive unit is activated provided the door is in the closing position. The electric strike remains switched off until the door has left the closing position. Bolt feedback The bolt feedback function is a contact integrated in the lock latch that is activated when the door is locked mechanically by the tie bolt of the door lock. It signals to the control unit that the door is locked mechanically and can therefore not be opened by the drive unit. In this case the control unit ignores the control activation of all the contact sensors. … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:29 ECturn & ECturn Inside … Safety notices Safety precautions Carefully read and abide by this user handbook before commissioning the door. In addition, always observe the following safety notices: àà The mandatory installation, maintenance and repair work must be performed by properly trained personnel authorised by GEZE. àà The country-specific laws and regulations are to be observed during safety-related tests. àà GEZE is not liable for any injuries or damage whatsoever resulting from unauthorised changes to the system. àà GEZE does not accept any warranty for combinations with third-party products. àà Furthermore, only original GEZE parts may be used for repair and maintenance work. àà The connection to the mains voltage must be made by a professional electrician. The power connection and safety earth conductor test must be carried out in accordance with DIN VDE 0100-610. Exception: If the ECturn swing drive is connected to the mains voltage by the mounted power plug, the connection does not have to be carried out by a qualified electrician. àà Use an on-site 10-A automatic circuit-breaker as the line-side disconnecting device. àà Protect the programme switch against unauthorised access. àà If a battery is connected: àà Check the battery function once a month. àà Recycle defective batteries. àà If changes are carried out in the detection field of the safety indicators (e.g. objects added or removed): àà Reteach the drive. àà Observe the latest versions of directives, standards and country-specific regulations, in particular: àà BGR 232 "Guidelines for power-operated windows, doors and gates" àà EN 16005 “Power operated pedestrian doorsets – Safety in use– Requirements and test methods” àà VDE 0100; Part 600 "Erection of low-voltage installations" àà Accident-prevention regulations, especially BGV A1 "Principles of prevention" and BGV A2 "Electrical systems and equipment". àà The relevant regional building regulations must be consulted with regard to widths of rescue routes. … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:29 Description ECturn & ECturn Inside … Description … Types of installation and versions àà àà àà àà … The ECturn can be mounted in transom installation on the lintel or on the door leaf in leaf installation. The ECturn Inside can be installed in the door leaf or in the frame. The drive unit is available as a 1-leaf version. The operating elements are arranged differently depending on the situation. Structure The door system shown is only a schematic diagram. For technical reasons, we cannot show all of the possibilities here. The operating elements can be arranged individually. ECturn … 2 … 4 … 6 … 8 Drive unit Link arm or guide rail Mains switch Door handle Electric strike (optional) Contact sensor (optional) Programme switch (optional) Key switch: Release keypad programme switch (optional) … 10 11 12 13 14 15 Safety indicator opening (SIO) (optional) Safety indicator closing (SIS) (optional) Door transmission cable (optional) Mechanical contact (KB) (optional) Stop switch (optional) Push button mode of operation Mode of operation LED … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:29 Description ECturn & ECturn Inside ECturn Inside The most important components are shown. Due to the limited number of wires available in the door leaf, only certain combinations are possible (see wiring diagram ECturn Inside). 16 15 11 13 17 14 12 … 10 … 1 … 2 … 6 … 7 … 1 … 3 … 5 … 7 … Mechanical contact (optional) Programme switch (optional) Key switch release programme switch (optional) Stop switch (optional) Electric strike Concealed door transmission cable (optional) Door handle Operating mode switch in the control cover (standard), alternatively separate e.g. in the main closing edge (optional) … 10 11 12 13 14 15 16 17 Push button mode of operation LED mode of operation Safety indicator open (back of door) Safety indicator close Drive unit Rechargeable battery (optional, in the door leaf) Power supply (in the flush-mounted box) Contact sensor (optional) Lever … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:30 Description … ECturn & ECturn Inside Overview of modes of operation CAUTION! Danger of injury due to impact and crushing! XX When the rechargeable battery is connected, the drive unit of the door can move, even if the power supply is disconnected. The following mode of operation can be set on the ECturn & ECturn Inside: Mode of operation MPS/MPS-ST/ TPS** DPS Key Explanatory notes Display Door opens and closes again. The activation devices are active. Refer also to Chapter … . Door remains open. Automatic aU Hold open DO Night mode Na Door opens and closes only when activated using the key switch Of Door is enabled and can be moved by hand. The activation devices are inactive. OFF OFF OFF *) Mechanical programme switch MPS/mechanical programme switch with integrated key switch MPS-ST (ECturn Inside only) **) Keypad programme switch ***) Display programme switch … Operating elements The modes of operation can be set using the following operating elements: àà Operating modes push button on the drive (refer to chapter … .1) àà Mechanical programme switch MPS with/without integrated key switch (optional) (see chapter … .2) ECturn Inside only àà Keypad programme switch (optional) (see chapter … .4) àà Display programme switch (optional) (see chapter … .3) àà Wireless pushbutton (option) - in wireless channel … to select between automatic and hold open (see separate documentation for the automatic wireless program) … .1 Operating modes switch with mode of operation display The operating modes switch can be used to select the mode of operation on the drive unit. The operating modes display lights up in the colour of the current mode of operation: Operating modes displays Mode of operation Off Night mode Automatic Hold open Colour of the operating modes display red green blue Information and fault displays Colour of the operating modes display yellow (continuous light) lights up in the colour of the current mode of operation periodically interrupted by two brief flashing impulses (1 Hz) One or more faults are queued flashes quickly (10 Hz) in the colour of the current mode of operation The operating modes push button is deactivated operating modes display is switched off State The control has not been taught The control has not been initialised yet In the Off mode of operation, there is no fault display on the operating modes display. … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:30 ECturn & ECturn Inside … .2 Description Mechanical programme switch MPS (option with ECturn Inside) àà Can be connected in addition to the operating modes push button. At the mechanical programme switch MPS, the mode of operation for the system is selected and the corresponding programme is displayed. The mechanical programme switch is accessible for everyone without a key operated button. Mechanical programme switch MPS With the mechanical programme switch MPS-ST, selection of the modes of operation is disabled if the key provided has been removed. Mechanical programme switch MPS-ST with integrated key switch … .3 Keypad programme switch TPS (optional) àà Can be connected in addition to the operating modes push button. The system operating status is selected and the corresponding programme is displayed at the keypad programme switch. The keypad programme switch is accessible for everyone without a key operated button. If desired, an additional key switch can be used for blocking. Keypad programme switch TPS … 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd … 7/18/2021 14:00:31 Description … .4 ECturn & ECturn Inside Display programme switch (optional) àà Can be connected in addition to the operating modes push button. If a dot appears in the middle of the display, the door has not yet been fully initialised after the mains voltage has been switched on. Initialisation is carried out automatically when the drive opens and closes the door. OFF Display programme switch … Door in normal operation In normal operation, the door is automatically opened and closed. Special cases In certain cases (such as special wiring, special functional settings/parameters, special software) deviations from the information in handbook may occur. XX If this is the case, please ask the service technician responsible. What happens? An activation device (push button, switch or movement detector) is triggered. Closing safety indicator (SIS) is triggered when the door is open (e.g. light switch). Closing safety indicator (SIS) is triggered while the door is closing. Opening safety indicator (SIO) is triggered while door is opening. What does the door do? Door opens, waits the hold-open time and then closes. Door remains open. The door immediately opens again or stops depending on the parameter setting. The door stops and remains in position until the end of activation (door opens) or until the end of the hold-open time (door closes). Opening safety indicator (SIO) is triggered when the door Door remains closed. is closed. A person moves toward the opened door and a moveDoor remains open. ment detector is activated. A person moves toward the closing door and a movement Door reopens immediately. detector is activated. Door contacts an obstruction when opening. The opening Door stops, waits and attempts again to move to the open safety indicator has not been activated. position at a reduced speed. Then the door closes again. Door contacts an obstruction when closing. The closing Door reopens immediately, waits the hold-open time and safety indicator has not been activated. then closes at a reduced speed. When door closer mode is used with the closing safety indicator deactivated, the drive presses against the obstacle with the force set. Additional door functions Switch/push button/action Stop switch Mechanical contact (KB)( e.g. outside key switch) What does the switch/push button do? The door stops immediately (in every mode of operation) and holds the position until the stop switch is unlocked. Door opens once and closes after the hold-open time. The set mode of operation is retained. 10 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 10 7/18/2021 14:00:31 ECturn & ECturn Inside Description Switch/push button/action Key switch of the display programme switch What does the switch/push button do? If a key switch is connected to the display programme switch, the operation of the display programme switch can be locked or released with it. Activation device with radio board Door opens once and closes after the hold-open time. The set mode of operation is retained. If the key in radio channel … is pressed for longer than … s, the control unit changes to the DO mode of operation. After the key has been pressed again for at least … s, the control unit changes back to the AU mode of operation. The automated door can be activated using the switch function. Normal switch function: àà Switch contact opens the door and the door remains in the open position. àà Switch contact closes the door. Switch function with hold-open time: àà Switch contact opens the door. àà Switch contact closes the door or the door starts to close after the hold-open time. The door opens after the elbow switch on the outside of the toilet has been pressed, and closes automatically after the set hold-open time has passed. When the push button is activated inside the toilet cabin, the system is switched to the Night mode of operation, which means the outer push button no longer opens the door. At the same time, the lights indicate that the toilet is occupied. The electric strike is supplied with current, preventing manual opening of the door from outside. Activating the "inner" push button again or through manual opening from inside, the WC function (Night mode of operation) is cancelled and the drive switched back to the automatic mode of operation. The ‘occupied’ displays and lights go out. When the door is pressed manually out of the closing system with an activated Push & Go function in the Automatic mode of operation, the door opens automatically as soon as a specific adjustable opening angle is exceeded. Switch function WC control Push & Go Push To Close Contact sensor K / Hold open If the door is closed manually a few degrees while the hold-open time runs down and the Push To Close function is activated, then it closes to the closing position automatically. Depending on the set parameter, manually closing by a few degrees from the hold open position switches the mode of operation to automatic and the door closes automatically. Door opens once and closes after the hold-open time. AU mode of operation is retained. If the push button is pressed for longer than … s, the control unit changes to the DO mode of operation. After the push button has been pressed again, the control unit changes back to the AU mode of operation. 11 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 11 7/18/2021 14:00:31 Operation ECturn & ECturn Inside … Operation … Select mode of operation … .1 Selecting the mode of operation using the operating modes push button Change mode of operation XX Press the operating modes push button (15) with operating modes display briefly. The operating modes display (14) immediately switches one mode of operation further. The drive itself does not change the mode of operation to the new mode of operation until … s after the last button has been pressed. Operating modes sequence, with the colour of the operating modes display in brackets: …  OFF (–)  Night (red)  Automatic (green)  Hold open (blue)  OFF (–)  Night (red)  … The delay of … s makes it possible, for instance, to change from the automatic mode of operation to hold open to night mode, without the door opening during hold open. 14 14 15 15 … .2 Selecting the mode of operation on the Mechanical programme switch MPS (option with ECturn Inside) With the programme switch MPS XX Turn the rotary switch (16) to the required mode of operation. XX The mode of operation is set. 16 Mechanical programme switch MPS With the programme switch MPS-ST (key operated button) Operation of the mechanical programme switch MPS-ST is only possible with the supplied key (17). XX Insert the key (17) into the mechanical programme switch MPS-ST. XX Turn the key rotary switch (18) to the required mode of operation. XX The mode of operation is set. XX Remove the key. XX The mechanical programme switch MPS-ST locked. 17 18 Mechanical programme switch MPS-ST with integrated key switch 12 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 12 7/18/2021 14:00:32 Operation ECturn & ECturn Inside … .3 Selecting the mode of operation using the keypad programme switch The desired operating status is selected by pressing the and push buttons. The LED of the current operating state lights up. The exit only push button is not assigned. When using a key switch: XX Enable by operating the key switch once briefly. Disable the operation of the keypad programme switch: XX Activate the key switch briefly again. àà If operation of the TPS is not possible since the block is active, the current mode of operation LED flashes once if a button is pressed. XX Keypad programme switch TPS Fault messages in the keypad programme switch àà LEDs (1) for mode of operation display an error code if a fault occurs. àà If there are one or more errors, these are displayed consecutively alternatively with the current mode of operation in encoded form with the five LEDs. At least two LEDs always light up when an error is displayed. The mode of operation is displayed for … s, the respective error message for … s. XX Read off the error code, note this down and inform a service technician When the keypad programme switch is used it is still possible to change the mode of operation using the mode of operation button even when the key programme switch is disabled. … .4 Selecting the mode of operation using the display programme switch Touch the required mode of operation on the display programme switch. The mode of operation is set and indicated on the display (19). The exit only push button is not assigned. XX Enabling operation of the display programme switch with key operated button SCT (optional) XX Press key operated button SCT briefly. Operation of the display programme switch is enabled. XX Press key operated button SCT briefly again. Operation of the display programme switch is disabled. XX If operation of the DPS is not possible because the block is active, then two horizontal dashes are shown briefly. 19 OFF Display programme switch Fault messages on the display If a fault occurs in the door system, it is displayed on the display programme switch about every 10 seconds. XX Read off the number of the fault message, note it down and notify the service technician. 13 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 13 7/18/2021 14:00:32 Troubleshooting … ECturn & ECturn Inside Troubleshooting Problem Cause Door only opens and clos- Obstruction in travel path es slowly Door opens and closes constantly Door only opens a crack Door does not open Door does not close (After … min. of permanent activation by the safety indicator, the ECturn / ECturn Inside automatically closes the door in low-energy mode) Display programme switch cannot be operated Display programme switch displays … 8 Display programme switch is dark Display of fault messages on the display programme switch Remedy XX Remove obstruction and check door leaf for ease of movement XX Have the door close completely once; door moves after obstruction at a safe speed until the complete closing procedure has been completed. XX Clean the closing safety indicator Closing safety indicator (SIS) soiled XX Have the door close completely once; door moves after obstruction at a safe speed until the complete closing procedure has been completed. Closing safety indicator (SIS) misaligned or XX Notify a service technician defective XX Clear the obstruction Obstruction in travel path XX Check detection area of movement Irradiation or reflections, e.g. reflective floor, falling rain detector XX Check detection area of movement Misaligned movement detector detector XX Remove obstruction and check door leaf Obstruction in travel path for ease of movement XX Remove obstruction and check door leaf Obstruction in travel path for ease of movement Movement detector misaligned or defec- XX Check the movement detector, notify a tive (outside) service technician if necessary XX Stop switch unlock Stop switch activated XX Select a different mode of operation “Night” mode of operation XX door unlocking Door locked mechanically XX Notify a service technician Electric strike does not release XX Notify a service technician Drive defective XX Clean the closing safety indicator (SIS) Closing safety indicator (SIS) soiled Closing safety indicator (SIS) misaligned or XX Notify a service technician defective XX Remove obstruction and check door leaf Obstruction in travel path for ease of movement XX Check the movement detector, notify a Movement detector triggers constantly service technician if necessary XX Select a different mode of operation “Hold open” mode of operation XX Terminate activation by pressing the push Current impulse push button function controls button again XX Activate key switch for release Display programme switch is disabled XX Notify a service technician Display programme switch defective Connection between display programme XX Notify a service technician switch and control unit faulty Display programme switch or control unit XX Notify a service technician defective XX Check mains fuse Mains power failure Connection between display programme XX Notify a service technician switch and control unit faulty Display programme switch or control unit XX Notify a service technician defective XX Note fault messages. Up to 10 different Fault in the door system fault messages can occur in succession. The display changes about every 10 seconds. XX Notify a service technician XX Notify a service technician Fault message Mode of operation LED flashes red, green or blue Operating mode LED flash- Initialisation after power failure es yellow (2x fast) XX Wait for initialisation drive. 14 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 14 7/18/2021 14:00:32 Cleaning and maintenance ECturn & ECturn Inside … Cleaning and maintenance … Cleaning CAUTION! Danger of injury due to impact and crushing! XX Set the mode of operation to OFF. XX Secure door leaves against accidental movement before carrying out cleaning work. What is to be cleaned? Safety indicator SIS/ SIO Stainless surfaces Coated surfaces Anodised surfaces Display programme switch, keypad programme switch, mechanical programme switch … How is it to be cleaned? XX Wipe with damp cloth XX Wipe with soft cloth XX Wipe with water and soap XX Wipe with non-alkaline potassium soap (pH value … 7) XX Wipe with soft cloth. Do not use a cleaning agent Maintenance The operator must ensure that the system is working perfectly. To guarantee perfect operation, the door system must be serviced regularly by a service technician. Maintenance must be carried out at least once a year or according to the maintenance display on the display programme switch. Installation, maintenance and repair work must be performed by experts authorised by GEZE. GEZE offers maintenance contracts with the following services: àà Inspection of fastening elements for firm fit àà Performance of miscellaneous adjustment work àà Performance of operational checks àà Checking all the safety and control equipment of the door system àà Lubrication of all the moveable parts … Inspection by trained professionals In compliance with the “Guidelines for windows, doors and gates” (ASR A1.7 and GUV … ) Section 6, power-operated doors must be inspected for safety by an expert before initial commissioning and at least once a year. GEZE offers the following services: Inspection and operational checks of all safety and control equipment in compliance with the requirements in the log book for power-operated windows, doors and gates; Sliding doors and sliding gates ZH 1/ … edition. 15 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 15 7/18/2021 14:00:32 Disposal … ECturn & ECturn Inside Disposal The door system is made up of materials that should be sent for recycling. For this purpose, the individual components should be sorted corresponding to material type: àà Metal àà Plastic àà Electrical components àà Cables The parts can be disposed of at the local recycling depot or by a scrap recycling company. Information regarding the German Battery Directive: (Applicable in Germany and in all other member states of the European Union as well as in other European countries, together with the countries' own provisions for a separate waste battery collection system.) In accordance with the German Battery Directive, we are obliged to inform you of the following in connection with the sale of batteries or rechargeable batteries respectively in connection with the delivery of devices containing batteries or rechargeable batteries: Rechargeable batteries and batteries must not be disposed of with household waste. Disposal with household waste is expressly forbidden according to the German Battery Directive. As the final consumer, you are bound by law to return waste batteries and rechargeable batteries. Please return waste batteries and rechargeable batteries to a communal collection point or retailer. Following use, you may return any batteries or rechargeable batteries received from us by post. The address is: GEZE GmbH, Wareneingang, Reinhold-Vöster-Str. 21-29, 71229 Leonberg 16 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 16 7/18/2021 14:00:33 Technical data ECturn & ECturn Inside … Technical data ECturn Ecturn Inside Mains voltage 110 to 230 V ±10 % 110 to 230 V ±10 % Frequency 50 to 60 Hz 50 to 60 Hz Protection rating I II Capacity rating 75 W 92 W Mains connection Protective contact plug (plug type F, CEE7/4) or fixed connection (installation cable or drip loop) Fixed connection (installation cable or drip loop) Primary fuse … AT, 5×20 mm - Secondary fuse … AT, 5×20 mm … AT, 5×20 mm Secondary voltage power supply 24V DC 24V DC Control voltage for external components 24 V DC ±10% 24 V DC ±10% Max. output current control voltage 24 V 600 mA 600 mA Rechargeable battery NiMH … V, 650 mAh NiMH … V, 650 mAh Temperature range –15 ... +50 °C –15 ... +50 °C IP rating IP20 IP20 17 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 17 7/18/2021 14:00:33 Notes … ECturn & ECturn Inside Notes 18 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 18 7/18/2021 14:00:33 ECturn & ECturn Inside Notes 19 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 19 7/18/2021 14:00:33 Germany GEZE GmbH Niederlassung Süd-West Tel. +49 (0) 7152 203 594 E-Mail: leonberg.de@geze.com GEZE GmbH Niederlassung Süd-Ost Tel. +49 (0) 7152 203 6440 E-Mail: muenchen.de@geze.com Austria GEZE Austria E-Mail: austria.at@geze.com www.geze.at Hungary GEZE Hungary Kft. E-Mail: office-hungary@geze.com www.geze.hu Scandinavia – Sweden GEZE Scandinavia AB E-Mail: sverige.se@geze.com www.geze.se Baltic States Lithuania / Latvia / Estonia E-Mail: baltic-states@geze.com Iberia GEZE Iberia S.R.L. E-Mail: info.es@geze.com www.geze.es Scandinavia – Norway GEZE Scandinavia AB avd. Norge E-Mail: norge.se@geze.com www.geze.no India GEZE India Private Ltd. E-Mail: office-india@geze.com www.geze.in Scandinavia – Denmark GEZE Danmark E-Mail: danmark.se@geze.com www.geze.dk Bulgaria GEZE Bulgaria - Trade E-Mail: office-bulgaria@geze.com www.geze.bg Italy GEZE Italia S.r.l E-Mail: italia.it@geze.com www.geze.it Singapore GEZE (Asia Pacific) Pte, Ltd. E-Mail: gezesea@geze.com.sg www.geze.com China GEZE Industries (Tianjin) Co., Ltd. E-Mail: chinasales@geze.com.cn www.geze.com.cn GEZE Engineering Roma S.r.l E-Mail: italia.it@geze.com www.geze.it South Africa GEZE South Africa (Pty) Ltd. E-Mail: info@gezesa.co.za www.geze.co.za Benelux GEZE Benelux B.V. E-Mail: benelux.nl@geze.com www.geze.be www.geze.nl GEZE GmbH Niederlassung Ost Tel. +49 (0) 7152 203 6840 E-Mail: berlin.de@geze.com GEZE GmbH Niederlassung Mitte/Luxemburg Tel. +49 (0) 7152 203 6888 E-Mail: frankfurt.de@geze.com GEZE GmbH Niederlassung West Tel. +49 (0) 7152 203 6770 E-Mail: duesseldorf.de@geze.com GEZE Industries (Tianjin) Co., Ltd. Branch Office Shanghai E-Mail: chinasales@geze.com.cn www.geze.com.cn GEZE GmbH Niederlassung Nord Tel. +49 (0) 7152 203 6600 E-Mail: hamburg.de@geze.com GEZE Industries (Tianjin) Co., Ltd. Branch Office Guangzhou E-Mail: chinasales@geze.com.cn www.geze.com.cn GEZE Service GmbH Tel. +49 (0) 1802 923392 E-Mail: service-info.de@geze.com GEZE Industries (Tianjin) Co., Ltd. Branch Office Beijing E-Mail: chinasales@geze.com.cn www.geze.com.cn France GEZE France S.A.R.L. E-Mail: france.fr@geze.com www.geze.fr Korea GEZE Korea Ltd. E-Mail: info.kr@geze.com www.geze.com Poland GEZE Polska Sp.z o.o. E-Mail: geze.pl@geze.com www.geze.pl Romania GEZE Romania S.R.L. E-Mail: office-romania@geze.com www.geze.ro Russia OOO GEZE RUS E-Mail: office-russia@geze.com www.geze.ru Switzerland GEZE Schweiz AG E-Mail: schweiz.ch@geze.com www.geze.ch Turkey GEZE Kapı ve Pencere Sistemleri E-Mail: office-turkey@geze.com www.geze.com Ukraine LLC GEZE Ukraine E-Mail: office-ukraine@geze.com www.geze.ua United Arab Emirates/GCC GEZE Middle East E-Mail: gezeme@geze.com www.geze.ae United Kingdom GEZE UK Ltd. E-Mail: info.uk@geze.com www.geze.com GEZE GmbH Reinhold-Vöster-Straße 21–29 71229 Leonberg Germany Tel.: 0049 7152 203 … Fax.: 0049 7152 203 310 www.geze.com 210623_GEZE_ID 196257-00_BHB-ECturn_EN.indd 20 7/18/2021 14:00:33

Accessories TZ 320

TZ 320 Komfort

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Product scale drawing DE EN (1720736)

Product scale drawing DE EN (1720737)

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After sales brochure UK

SERVI C ES FR OM A SINGLE SOUR CE After Sales Solutions Need for Service Service with GEZE Why service at all Service with GEZE NEED FOR SERVICE W H AT S T H E D I F F E R E N C E ? An automatic door or window is a piece of machinery and just like any other machinery it needs to be checked and maintained as it could become unreliable and potentially dangerous. Servicing manual or automatic doors and windows will … Services and Products from a single source. Maintain accessibility Ensure that all users, whether visitors, customers or staff can always access the building and that elderly, disabled or young people are not prevented from using the facilities. … Prolong usability … 4 Minimise downtime Ensure that product reliability is maintained and that it is always working to its optimum level. The life expectancy of our products can be greatly increased by regular servicing and maintenance. … Reduce lifetime costs Over its lifetime a regularly serviced door or window costs less than doors reliant on urgent reactive call outs. Fulfill your responsibilities Providing a fully functioning door and window system that is accessible at all times will ensure you fulfill your responsibility as an operator or facility management company. … G e t t h e b e s t e x p e r t i s e S e r v i c e f r o m a s i n g l e s o u r c e Our GEZE technicians are qualified to the highest standards and are trained for all types of services – mechanical, electrical or electronic. GEZE technicians have the expertise to fix it. We are able to support all products around doors and windows in your building – no matter if GEZE or other brands.   S e r v i c e a t a n y t i m e S a v e t i m e w i t h G E Z E Our service experts offer you fast help with detailed information and problem solutions around our systems – at any time. When an automatic door fails, the first question is how quickly can it be fixed? If you have an emergency needing an immediate response, we make your enquiry our top priority providing a fast and effective response.   F r o m E x p e r t t o E x p e r t As a reliable and competent partner, we advise you regarding your individual requirements in the building – always based on the newest standards and guidelines. T a i l o r - m a d e s e r v i c e c o n c e p t s Hospitals or manufacturing sites – the different use of buildings requires individual service concepts. We ensure the full function of your systems with service packages specially tailored to your requirements - fast, flexible and in line with your activities and work processes. … GEZE Service Portfolio GEZE Service Portfolio The best solutions for your needs OUR PORTFOLIO INCLUDES GEZE is your competent service partner. From installation through to maintenance and repair to the modernisation of your systems. As a full-service provider, we offer a tailor-made service package, that fits I N STA L L AT I O N MAINTENANCE Our installation experts install GEZE systems quickly, reliably and cost-effectively for our customers. Regular servicing of automatic systems and having them maintained by qualified service technicians ensure a longterm durability and the perfect function of your system. REPAIR ASSET MANAGEMENT Our competent and experienced service technicians are on site for repairing and restoring a functional unit in urgent cases. This allows you to maximise the running time of your systems. GEZE offers services to relieve customers of the management of their assets along the entire lifecycle of the building. SPARE PARTS REFURBISHMENT GEZE offers original spare parts, competent advice in the spare part planning and rapid availabilty of the parts. The lifetime of the building technology is shorter than that of the entire building. Technical installations must be replaced from time to time e.g. based on new demands or standards. to your individual needs and keep our products running. This allows you to concentrate on your core business. … 5 GEZE GEZE You work with the experts Our services for your needs I N O U R I N T E R N AT I O N A L N E T W O R K TA I LO R - M A D E S O LU T I O N C O N C E P T S FOR EVERY BUILDING WE PROVIDE SERVICES FOR: … PRODUCTION SITES Automat ic D oors: I ndust rial D oors: Fi re Doors : • Automatic Doors • Roller & Folding shutters • Fire Check Doors • Window Technology • Powered & Manual Gates • Panic Escape Doors • Access Control • Sectional Doors • Manual Doors • Locking Systems • Barriers & Bollards • Door Hardware • Dock Levellers • Steel Doors Training and development of all staff and technician 124 Expertise in ALL manufacturers' automatic and manual door products COUNTRIES GEZE UK Dedicated estimators – to enhance the +44 1543 443000 service.central.uk@geze.com quality and speed of quotations Regional offices with local planning teams GEZE Service 24/7 +44 8456 777781 Remote monitoring of all EQ www.geze.co.uk In a globalised world, the built environment is growing at a rapid pace. Our experts form a tightly-­knit network with a presence wherever you are, so we can supply you with our solutions quickly and reliably. We have more than 3,000 employees at 37 subsidiaries around the world. We trust each and every one of them. … HOW TO REACH US … Connecting expertise – building solutions. www.geze.com